The little soft skills

1. Respect everyone equally. As humans, we’re all the same. We eat, drink and sleep just like everybody else. A reputable CEO and an unknown janitor deserve the same level of respect. Treating everyone equally shows that you’re a real gentleman/woman.
2. Greet people before they greet you. Greeting people is considered as a good deed because it can really lift someone up, especially the shy or lonely ones.
3. Remembering people’s name. “Thank you.” and “Thank You, Ben.” - Which is better and warmer?
4. Thank people genuinely for their help, no matter how small it is. No help should be taken for granted. No amount of soft skills can support a person without gratitude.
5. Never curse people however angry you get. Instead, communicate your problems constructively. Seek to understand, then to be understood.

Last but not least (PLEASE PRACTICE THE LAST ONE, IT’S SIMPLE!)…

1. Smile at people. Smiling is contagious. You won’t run out of smiles, so why keep it to yourself?

These six simple soft skills are easy yet powerful.